Frequently Asked Questions
What is compounding?
Many prescription medications are manufactured in large batches at predetermined strengths by drug manufacturers. There are instances where an individual needs a different strength, or way of delivering a medication. In these situations physicians will write a prescription for a custom medication that is tailored exactly to the needs of the patient. These custom medications are created by special pharmacies using a process that is known as compounding. The compounding process involves specially trained pharmacists and pharmacy technicians creating a medication customized to an individual's unique needs.
Who can receive compounded prescriptions?
Any patient can get custom-made prescriptions for:
• Hormone replacement therapy
• Skin conditions
• Pain management
• Nasal rinse
• Pet health
• Hospice care
Behind the glass inside Smith Drug’s newly remodeled lab, technicians compound independently lab-tested medications for patients with exclusive medical needs or who want flexibility and versatility with their prescriptions. Because not all patients are similar, standard prescriptions and over-the-counter medications do not always fully meet a patient’s needs.
Compounding is the solution for those who need or want:
• Non-standard doses, adjusted according to the patient’s lab data
• Out of production medicines
• Dental products and procedures for patient comfort
• Better tasting medicine
• Allergen-free materials
• Convenient combinations of multiple medications
• Pet health medications in non-standard forms, such as dog or
Which doctors can prescribe compounded medications?
Doctors in any field of medicine can prescribe medication for a patient in the form of:
• Rapid dissolve tablets
• Nasal sprays
• Sub-lingual (under the tongue) sprays and drops
• Appealing flavors
How do I fill my compounded prescription?
A compounded prescription is a custom made medication and can take longer to prepare than a regular prescription. Once our pharmacy receives a prescription a specially trained pharmacy technician will contact you and obtain necessary information to prepare the medication.
Additionally, they will review the price of the medication with you prior to it being made up so that you know exactly what you will be paying. If you have any questions concerning your prescription our friendly pharmacists will be happy to speak to you.
Most patients are contacted the same day as their appointment. If you have not heard from our pharmacy within 24 hours of your appointment please do not hesitate to call us at 801-785-3221.
When will my compounded prescription be ready?
Most compounded prescriptions are ready for pick up the following business day after 4 PM once you have spoken with a compounding technician. If you ever want to know the status of a compounded prescription, simply call us at 801.785.3221. We will be happy to tell you when your prescription will be ready.
Which compounded medications does Smith Drug specialize in?
We compound in a variety of different fields but our primary focus is hormone replacement therapy, thyroid, adrenal support, low dose naltrexone, pain management, nasal irrigations, pediatric, and veterinarian.
How much do compounded prescriptions cost?
There are several factors that determine the cost/copay of your prescription. Insurance coverage, cost of ingredients, and labor to create compound. Please call and speak to one of our technicians to find out details on your specific compound. 1.801.785.3221
Will my insurance pay for my prescription?
Insurance plans often times will pay for a portion of your compounded medication. We accept all insurances and will work to find the most affordable copay. Because of differences in plans and insurances we can not guarantee your insurance will cover compounds. It is best to bring or call in your insurance card to the pharmacy where we can accurately explore options.
How will I get my prescription?
One of two ways. Stop by and pick it up at the pharmacy or have it delivered free of charge to your door step.*
*Utah and Salt Lake County only. Rest of Utah $3 mail charge.
Where do you get your ingredients?
We purchase and use only the highest quality ingredients for use in our compounded medications. We have found over the years that there is a difference in quality and use PCCA ingredients.
Are your hormones that you compound bioidentical?
Short answer. Yes.
Long answer. Bioidentical hormones are synthesized identical copies of natural occurring hormones such as estradiol, progesterone, and testosterone. In other words, if you compare human hormones under a microscope against bioidentical hormones you would find no difference. They would be identical in appearance and function. The human body would not be able to differentiate the source hormones, whether from body or compounding lab.
Do compounded medications require FDA approval?
The FDA approval process is intended for mass-produced drugs made by manufacturers. Because compounded medications are personalized for individual patients, the federal government has approved the use of compounded medications for those individuals who have received a prescription for that specific compounded medication.
Can I fill a compounded medication anywhere?
Not all pharmacies are compounding pharmacies. Due to loose federal and state regulations not all compounding pharmacies are to be considered equal. It can be difficult to find a quality compounding pharmacy.
Several things separate Smith Drug from other compounding pharmacies:
1. We are PCAB accredited.
2. We have C4 Hormone Therapy Trained Specialty Pharmacists.
3. We helped found and facilitate Utah Hormone Practitioners group.
4. We offer free delivery to Utah and Salt Lake counties.
5. To ensure potency and stability we have an independent lab run weekly tests on compounds that come out of our lab.